|Just a quick note to say thank you so much for dealing with our house sale. Firstly we cannot believe how quickly you were able to sell it especially in the current climate. Secondly for the professional yet friendly way you and your staff dealt with everything. We will definitely recommend you! With best Wishes. Bob & Claire
~ Claire & Bob
|Hi there Susan & Angela, We just wanted to send you a huge thank you for all of your hard work to the sale of our business. You have been so quick in bringing us a buyer and to close within such a short space of time and we really appreciate your hard work in this. Me being a Realtor, know only too well how much hard work goes behind the scenes working with clients nowadays, so I appreciate your hard efforts. I will be most happy to recommend your services in the future for any of my clients/friends who have business to sell or buy!!
|I would like to take the opportunity to thank Rockrose Realty for the fantastic opportunity that they have given to my family & I. I have for years been dreaming of moving to the US & finally got the chance when I met Susan Barnes & her family who own Rockrose. I bought a property management co from them and this enabled me to apply for an E2 business which allowed me to live & work in the US. They helped me through the whole process from beginning to end & were most professional & honest business people that I have ever dealt with. Rockrose Realty are the only people I would recommend to anyone looking to make the same move as I did.
|Dear Susan, A huge thank you for making our dreams come true. We can't believe we are living in Florida & spending Christmas in the sun. From the 1st point of contact you have been so helpful and made us follow our hearts. Once again thank you!
|Susan, With Sincere gratitude and warmest thanks. Thank you for all your help and advice we really do appreciate it. Love, Lyn & John
~ Lyn & John
|Dear Susan, Jackie and I want to say a BIG thank you for the way you handled the sale of our house in Kissimmee. The friendly, confident and professional way you conducted the sale had to be experienced to be believed. To have received a firm offer within 3 days of placing it on the market has to be a record!! Should we decide to invest in a property in the future, we would definitely want you to act on our behalf. Look forward to seeing you in the spring. Best Wishes!
~ Malcolm & Jackie
|Susan, Many thanks for all your help over the past months. Much appreciated! Brent & Tracey
~ Brent & Tracey
|Dear Susan, Just a note to say thank you for all of your hard work which allowed us to purchase our property. You are on in a million, you have given us so much more than anyone else has ever done. Best Wishes.
~ Gary & Gina
|Thank you for all your staff for all the help and guidance you have given us over the past 4 years. It's taken a while to get here but we got here in the end. It's great to know that you are there to help us. Thanks once again for your help and friendship! Love, John & Caroline
~ John & Caroline
|To Susan & Family, We would like to express our sincere thanks Susan for all the time and patience you gave us in our search for a villa. Also our thanks to Paul for his help & support with the financial side of matters. It was nice meeting your family and we are sorry not to have met Jerry, perhaps next time. Best Wishes, Lee & Jania
~ Lee & Jania
|Susan, Thank you so much for all the help you gave us towards buying the Business, and getting our E2 Visas. We appreciate it very much, for your time and patience which you and Paul, who knows were we would have been. Once again a Big thank you!
~ Gary & Maria
|Susan, Many thank you for your advice and expert assistant in the purchase of our condo. Without your guidance we would not now be in a position to fulfill our dream of wanting a Florida home.
~ Norma & Alan
|I found an agent through your site, Susan Barnes at Rockrose Realty, was efficient and proficient. Fabulous in every regard, Helping us locate a property, after showing us many was very patient, answered all of our questions, returned our calls, helped us negotiate (even on mothers day) went completely our of her way to help and is still helping us after the sale. I cannot more highly recommend this agent. Thank you!
~ Bobby & Frayda
|I want to pass on my most sincere thanks for a job well done. Having dealt with some pretty useless Realtors and found myself in a position of not knowing where to turn next for some professional advice it was a pleasure to find you. Your straightforward, uncomplicated style and advice, based on ensuring first class customer service was a breath of fresh air from others who seemed intent on finding fee earning ways to complete a deal. Thank you for being on the customer's side.
|We struck lucky with Susan Barnes, she was very easy to talk to on the phone and gave sound advice. She was also very professional and very very patient. Susan negotiated well on our behalf and we now own a lovely home which was well within our budget. We would certainly recommend Susan to anyone wishing to purchase a property in Florida.
|Susan Barnes arranged the sale of our property in Calabay Parc, in a prompt and professional manner. We found her both approachable and very importantly contactable (by phone and email), answering any queries or concerns as they arose. She offered us valuable advice on market value and consideration of others. We are delighted and would not hesitate to use her services again.
|Susan, On behalf of my family I just wanted to write and say a hugh thank you for helping us to achieve our dream of living in FL. Your help and advice on buying a business was invaluable and you were always so patient and kind to us even when things got stressful! We have looked into emigrating before and the advice we were given then was unreliable to say the least. If anyone is serious about emigrating you really do need to consult someone who knows what they are doing. We certainly wouldn't hesitate to recommend you to anyone who was thinking of emigrating. Your knowledge on the subject is incredible and if you don't have the answer to something, you know someone who will!! With sincere thanks and immense gratitude once again Susan, and we are looking forward to seeing you on our return. Kindest Regards
|Dear Susan, Pat and I would like to take this opportunity to thank you for all your help in finding a villa in Florida. The way you treated us was more like a trusted friend (which you have now become) than a realtor, your advice in choosing the right property could not have been better. And at no time did we feel that there was any pressure for us to buy. We could not believe the choice of properties and the amount of time you gave us. The after sales help has also been invaluable from both yourself and your son Paul, with nothing being too much trouble. Wish we had bought the property years ago! Best Wishes Pat & Bill
~ Pat & Bill
|Dear Susan, Now that all the legal documentation has been signed and the villa purchase is complete we have not just started to relax and enjoy our villa in Florida but felt we had to write you and express our sincere thanks to you for assisting us in finding our dream villa. Before coming to FL, we were inundated with British companies trying to sell us new villas quite a distance from Disney. However, once you showed us that resale property offered the best villa for money, we decided to purchase a 2 year villa for the rental market having a resale property only 3 miles from Disney is far better than new 20 mins away. Thank you Susan, once again for your assistance.
~ Sandy & Kevin
|Susan, thank you for introducing us to the sellers of the business we just purchased. We really appreciate it!
Angela, Thank you for everything you have done for us since our arrival.
~ Suzanne & Peter
|We are just lucky to have you :) Thank you so much for all your help, support and patience! Love, Pete & Karen
~ Pete & Karen
|Hi Susan, David, Pam and Dave,
Thanks again for EVERYTHING you guys have done for us, you can't imagine what a difference you've helped us make in our life!
We are forever grateful to you and your team.
Goldy and Martin
~ Goldy & Martin
Thanks for your SUPER e-mail. We really appreciate your help and support. We'd like to thank you for everything you've done for us. It's certainly been a great help to learn about the different visas you may try and being recommended to people YOU trust.
They've contacted us alreadyand I guess I'll be able to reply tomorrow. I certainly have questions for them as this kind of decision has to be really well thought out. We have to sort out all kinds of doubts we may have as new questions popped up aafter they've mentioned a few things. As I reply to their e-mail with our questions, would you like me to copy you in so that you can follow our conversation? Let us know please.
We would also like to know what your fees are and at what point we'd be oficially doing business and consequently paaying for your services. We don't want it to sound as if we've been using your services but not considering hiring you. You've been a real great professional and done a lot for us - people you've never met or even heard of. We understand you'll be paid by the seller of the business, as you've said. But won't you charge anything from us for your support and advice? Not even if we find a business in your website and ask you to get us more info? Replying takes a lot of your time.
As for the business we're interested in, we do appreciate your advice. We'll keep our minds open, but we also know you do have to understand about your business if you want to succeed. Yes, I'll check your website for businesses as you've recommended. However, I do have a questions for you: do you operate in Florida only? We'll go over the options in your website as you've told us to. We'll let you know asap.
~ Andre & Luciana
|Good Afternoon Adam,
Hope you made it back home safe and well. Am just leaving Orlando now. Just wanted to say thanks for all of your help. I very much appreciated your support, assistance and highly professional attitude. Will digest all of the info and mull things over and no doubt we will be in touch soon.
|Dear Susan and Angela,
I did not have yet the opportunity, to thank both of you, for the professional way, you took care of this not evident closing.
It was not that simple to find a compromise between sellers situation, Giant oils requirements and my interests.
|Just to say again, thank you for your very hard work, I have been so impressed with your determination to close a deal!
This is now the third time I have dealt with you during the last 5 years. Once to buy our business and then to sell a part and now the remainder. Each time I came to value greatly your services.
But I would have to say that on this last occassion what you have done for us has been truly outstanding. You found a buyer for our business on the day it was listed by you and we have closed 24 days later. Indeed closing might have been earlier but for delays by my immigration attorney.
I think also the attention you give personally counts for a lot. Sadly Susan this is missing so often these days.
So what else can I say except thank you very much indeed. Christine and I wish you much cotinuing sucess and will recommend you every time we have the opportunity.
God Bless, Yours Sincerely,
|What can we say but Susan, Melissa, Jackie, Angela and Kathy to name but a few were totally amazing - what a superb team. This whole process of moving to the US, buying a business and a home can be so daunting. Fear not when you engage Susan you could not make a better decision. What a brilliant woman she is, so very busy but never for a moment do you feel like she can't fit you in - Susan works tirelessly for you as though you were her only client. Susan has the best connections to make sure that not only she but her professional friends do the very best for you and for your application.
Our recommendation, go no-where else as you could not find a more friendly, helpful and more professional bunch of wonderful people. To say they go the extra mile for you would be an understatement!
We cannot thank everyone enough - we look forward to a few beers and a BBQ at our house by the pool soon!!
Gary and Kim Mason
~ Gary & Kim
|I just want to thank all of you for the help going thru this process and your recommendations of business people for us....we are very happy with your company and will recommend you to our friends if anyone is looking in the future. If you ever get up this way don't hesitate to contact me.
Rocky & Dee
~ Rocky & Dee
|It is my pleasure to recommend Rockrose Realty, Inc. I worked with the Rockrose team through two short sale settlements. They worked tirelessly on my behalf. They were very professional and I felt comfortable with their knowledge of the market. I highly recommend Rockrose Realty to any one buying or selling a property.
~ Karen Ross
You and your professional staff were of a great and appreciated help, during our four recent acquisitions. In less than 3 weeks we already rented 3 of the houses, at a real good rentability. The 4th we are preparing and will rent soon.
Thanks for the help, to the whole team.
Marie-Anne & Ronny de Baere
~ Marie-Anne & Ronny de Baere
|I offer this reference for Susan Barnes. I first got to know her as a client some years ago. During this time I found her to honest, straight speaking and her integrity & professionalism are beyond question. Over time she has also become a friend. I have no hesitation in providing this reference and believe she will bring the same resounding success to Miami that she has brought to Orlando.
~ Rosemary Liptrott
Thank you for the whole process and the way you deal.
I want to give u a special thanks and I will not forget that the first business in America I started was with your support. I know that we will do a great cooperation.
~ Ilan Uzan
|When we decided to sell our business we were made aware that the choice of Broker should be of great consideration and were told many tales of unscrupulous dealings where the main essential be 'commission at any cost" to both the buyer and the seller. We were obviously very wary and nervous at the outset.
Our experience with Susan Barnes and her team could not have been further away from that scenario.
From the outset, Susan was brutally honest with us, took great pains to gain as much information as possible about our business and to discover from us the type of person we felt would do best.
Very quickly, Susan and her team found that person. From the first meeting to closing took less than four months and that included the buyer obtaining their five year E2 visa.
Selling a business is a hugely emotional experience. Susan walked us through each step, making both ourselves and our buyers aware of every stage and 'holding our hands' throughout.
We know that we can walk away from our business knowing that our successors will continue to expand it and enjoy what they have purchased. We can now enjoy our retirement.
We also know that we have gained the lifelong friendship of our buyer due to the fact that they knew exactly what they were buying and we knew the were right for our business.
Our endless gratitude to all concerned. It turned out to be a pleasant experience thanks to our choice of broker.
~ Christine & Andrew